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      群狼调研(湖南物业满意度调查)产业园物业满意度调研问卷设计

      2023-07-03 12:11:36发布,长期有效,785浏览
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    群狼调研(湖南有名市场调研公司)受顾客委托开展产业园物业满意度调研,设计产业园物业满意度调研问卷时,可以考虑以下要点:

    1. 个人信息:收集参与者的基本信息,如姓名、职务、所在企业等,以便后续分析和区分样本。

    2. 服务质量:了解参与者对产业园提供的各项服务的满意度,包括安保服务、清洁卫生、维修维护、停车管理等方面。

    3. 环境设施:评估参与者对产业园的环境设施满意度,如大楼外观、公共区域、绿化景观、停车设施等。

    4. 沟通与反馈:了解参与者对物业管理团队的沟通与反馈机制的满意度,包括信息传递、投诉处理、问题解决等方面。

    5. 租赁体验:评估参与者对产业园租赁体验的满意度,如合同管理、租金支付、场地规划等方面。

    6. 其他需求:了解参与者对产业园未来改进的期望和建议,如增加服务项目、改善设施、提升管理水平等。

    7. 打分或评级:使用评分或评级方式让参与者对每个项目或方面进行评价,例如使用五分制或十分制等。

    8. 开放性问题:在问卷中设置开放性问题,让参与者可以自由表达对产业园物业的意见和建议。

    在设计问卷时,应注意问题清晰明确,避免歧义性,尽量简洁明了,同时确保覆盖所有重要的调研内容。此外,还可以进行问卷预测试,以确保问卷的可理解性和有效性。

    满意度调查是群狼调研(长沙地产售楼处神秘顾客测评公司)优势业务之一,长期提供街头拦截访问、NPS推荐口碑、电话访问和网络调查等多种形式的满意度调查服务,近年来多次开展了满意度调查项目包含了供应商满意度调查、客户满意度调查、产业园客户满意度调查、消费者满意度调查等第三方满意度调查项目,调查项目覆盖了湖南及周边省份,通过电话调查、网络问卷、现场访问、深度访谈、焦点小组等方式调研有效样本超1,000,000个。群狼调研(长沙比较有实力的市场调查公司)通过科学有效的项目管理与成本控制,为客户提供性价比的问卷调查服务,从问卷设计、前期调查、到抽样设计、现场执行,再到质控管理、数据清洗等,让市场调查更快捷、更高效、更经济、更便利、更精准。

    Design of a survey questionnaire on satisfaction with industrial park properties

    When designing a survey questionnaire for industrial park property satisfaction research, consider the following points:

    1. Personal information: Collect basic information from participants, such as name, position, and company, for later analysis and sample differentiation.

    2. Service quality: Assess participants' satisfaction with various services provided by the industrial park, including security services, cleanliness, maintenance, parking management, etc.

    3. Environmental facilities: Evaluate participants' satisfaction with the environmental facilities of the industrial park, such as building appearance, public areas, green landscapes, parking facilities, etc.

    4. Communication and feedback: Understand participants' satisfaction with the communication and feedback mechanisms of the property management team, including information dissemination, complaint handling, problem resolution, etc.

    5. Leasing experience: Assess participants' satisfaction with the leasing experience in the industrial park, such as contract management, rent payment, site planning, etc.

    6. Other needs: Gather participants' expectations and suggestions for future improvements in the industrial park, such as adding service offerings, improving facilities, enhancing management levels, etc.

    7. Rating or ranking: Use a scoring or ranking system to allow participants to evaluate each item or aspect, such as using a five-point or ten-point scale.

    8. Open-ended questions: Include open-ended questions in the questionnaire to allow participants to freely express their opinions and suggestions regarding the industrial park property.

    When designing the questionnaire, ensure that the questions are clear and unambiguous, concise and straightforward, while also covering all essential research aspects. Additionally, conducting a pilot test of the questionnaire can help ensure its comprehensibility and effectiveness.


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